19 กุมภาพันธ์ 2018
Dinner, the variety and amount could be improved.
Fuji Mountain View; hospitality, good location.
4 กุมภาพันธ์ 2018
The view at the check in lounge was impeccable. The cozy environment was perfect for family or couple
31 ตุลาคม 2017
Overall a enjoyable experience
Small room, small balcony and small outdoor onsen. The room without outdoor onsen is to be avoided.
The staff were excellent, friendly and accommodating but the room was a bit small.
19 กันยายน 2017
22 กรกฎาคม 2017
28 มิถุนายน 2017
27 มิถุนายน 2017
Wonderful wonderful time
Wonderful experience. The 2 meals were amazingly done. They were so good that my children just can't stop eating. We had been to other ryokan before, but we just love it here. It is a bit pricey but it is worth with the food and private air bath. Wonderful wonderful.
2 มิถุนายน 2017
Lovely Ryokan, beautiful and cozy. The staff's dedication Is the best.
9 พฤษภาคม 2017
Best experience ever!
The dinner and the breakfast were fabulous. The owners' hospitality was also phenomenal.
24 เมษายน 2017
An Awesome Example of Japanese Hospitality
From the moment we arrived at the end of their driveway, we were made to feel like V.I.Ps. Excellent from start to finish. Very highly recommended.
24 เมษายน 2017
20 เมษายน 2017
A little bit too expensive. Dinner could be better
Nice place to live. Service and hot spring is good.
7 เมษายน 2017
Staff are very nice
2 เมษายน 2017
Nice enough, but expensive
It getting bit tired, for the price we paid the fittings and fixtures reminded me of grandma's place in the country. It was a lack of attention to detail that let it down, bare light bulbs in the fittings, old air conditioner units left in the walls while new ones replaced them alongside. Hokey is the right work, but then so is Hakone in a way. I think it bit expensive for what it was by 25%.
The staff were very friendly, though english was limited. They popped up as soon as you entered the property from nooks and doorways and were always happy and helpful
10 กุมภาพันธ์ 2017
2 กุมภาพันธ์ 2017
Food is delicate. And the hospitality and considerateness of this hotel amaze me.
31 มกราคม 2017
The location was a bit inconvenient to get to as you needed to take a bus then walk up a hill but that is minor and should not hinder your decision
Amazing staff and hospitality. Extremely warm and welcoming reception. Hot spring baths were stellar but make sure you don't stay in for too long or you will dehydrate yourself. Room looks very traditional japanese and authentic. The staff even gave us a lift to the bus station. There is a store with shiba inus next to the hotel.
31 มกราคม 2017
Air con! So cold in the room and the hotel is quite wear out. We paid 4500Rmb per night, not worth that much.
Good service, very friendly, good chef
3 พฤศจิกายน 2016
An exceptional experience - one to repeat.
We should have stayed longer!
The location was excellent with a great view over Lake Ashi and the mountains. Our room hostess was exceptional in her attentiveness and helpfulness and our apologies to her for not remebering her name. The food was thoroughly enjoyable and truly outstanding and the chef did a fantastic job.
3 สิงหาคม 2016
People are really kind. Food is amazing. I will come again.